FAQs
What we do.
• Do you drive to wineries, breweries, and distilleries?
YES—and in any combination! We drive you to where you want to go—or we can help customize your perfect itinerary.
• Do you book by the hour?
Yes—you can schedule Rickshaw by the hour for your event.
• Can you take me to the airport?
Yes—we offer one-way rides to the Austin Airport from Dripping Springs & Driftwood. Please plan on a one-hour drive time to the airport when scheduling your pick-up. Best for groups of 5+
Pricing/Booking/Tipping.
• Do I need to make a reservation? How far in advance?
Yes—you will need to book your private tour or event transportation at least 7 days prior to the pick-up date for all of our services. If you are less than 7 days out, email or call us for availability.
• How do I make a reservation?
It’s simple! Click on “Book a Ride” in the upper right-hand corner, and send us the details! A team member will reach out to discuss and provide a quote.
• What if I am not 7 days out from my pick-up date?
Give us a try! We will do our best to make it work! Fill out the BOOK A RIDE form and we will get back to you asap.
• Is your pricing per person?
For wine shuttle service and events, pricing is hourly.
• Is sales tax included in the pricing?
Yes
• Is driver gratuity included in the pricing?
Most of the time, we collect 20% gratuity for the driver.
• Should I tip my server at the fun places?
Please do! We love our local servers and want to treat them as well as they treat us! Server gratuity is not included in our pricing.
• Are wine and beer tasting fees included in the pricing?
No, the tasting fees are not included in private wine shuttle trips. We can arrange the reservations for your group, and help with the itinerary. Sometimes the venue will offer tastings or flights and sometimes they suggest bottles for the group to share, so this allows the most flexibility for your group.
Where do we go?
• What area do you service?
We keep it local - Dripping Springs, Driftwood and our surrounding area including Wimberley, Johnson City & the Hill Country. We pick up in Austin as well!
• Where are pickup and drop-off?
You tell us where to pick up and drop off.
• Can we mix wineries, breweries, and distilleries on our journey?
Of course!
What to expect on your ride.
• What vehicles do you use?
Introducing our Spacious Fleet of passenger vans that can accommodate up to 14 passengers per vehicle!
• Is lunch or any food included in the pricing?
No, but it’s a good idea to plan on eating! You may bring your picnic or we can make recommendations on where to order a picnic to be picked up. We also offer a lunch or charcuterie add-on option to our private trips. Provided by local DSTX farm to table favorite: Summer Revival
• Do we get a dedicated driver?
YES. Private trips have a dedicated professional driver to make sure your day is one for the books!
Event transportation will most likely have the same driver for all shifts.
• Are minors allowed on the ride?
Yes! Most of the destinations are kid friendly.
• Are pets allowed on the ride?
We love pets but let’s keep them at home for your ride.
• Can I bring alcohol in the car?
Yes, you may bring your own drinks, but you may only consume them while inside the car. You may not bring any alcoholic beverages into the establishments.
• Can I bring food in the car?
Yes, you may bring your own food/snacks! Just make sure you leave the vehicles clean.
• What if I go over the reserved time frame?
This happens! You are having so much fun, you don’t want to leave! If this happens, let your driver know asap. Additional fees will apply.
PLEASE REVIEW OUR “EXPECTATIONS” & “CANCELLATION POLICY”
About us.
We met as neighbors and became great friends.
Living in the ‘Wedding Capital of Texas’, co-owners of Rickshaw Rides noticed a need for dependable transportation for all of the weddings, and for locals and visitors to get out and visit all of the unique wineries, distilleries and breweries in the area.
Paige Newcombe
After spending decades in Austin, Paige and her husband, Patrick, moved their family to Dripping Springs in 2010 to raise their two daughters in “the country”, where they fell in love with the community, the people, and nature. Now as empty nesters, when not working on and enjoying their property, they are busy checking out new places in town, revisiting their favorites, and showing off Dripping Springs to others.
Andy Hunt
Born in Austin and growing up in San Antonio, Dripping Springs was the perfect spot for Andy and her family to land in 2019. She and her husband, Ryan, agree that their Hill Country roots drew them here, and it just doesn't get any better than this. Their two boys in elementary and middle school keep them busy but they always find time to enjoy the sunsets and explore all the fun places Dripping has to offer.
Want to talk it over before you book?
No prob! Drop us a line…let’s do this.
admin@rickshawridestx.com | 512.348.7410
Dripping Springs/Driftwood, Texas
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